UPDATE: Blizzard posted an official announcement regarding account security. In essence the post says that like all new releases, accounts can be compromised. Blizzard recommends taking precautinary steps and using the Battle.net Authenticator to safe guard your account. The full post quoted after the break.
Ahh yes... this is some Diablo III news. Like World of Warcraft, and with an item store in the game, this has been predicted. Diablo III battle.net accounts have been reported to have been hacked. Eurogamer reported that there are multiple reports that user accounts have been hacked and their characters have been stripped bare of items. This takes the whole meaning of 'daylight robbery' to a whole new dimension. With items actually costing real world money now in the store, except ugly behaviour such as these online. Blizzard has been working on trying to roll back the characters of those affected to a state prior to the hacking, but some progress will be lost. Most of the incidents occurred during the Diablo III EU server down time last Sunday. If ever you think your account has been hacked, Blizzard has a help page here
We'd like to take a moment to address the recent reports that suggested that Battle.net® and Diablo® III may have been compromised. Historically, the release of a new game -- such as a World of Warcraft® expansion -- will result in an increase in reports of individual account compromises, and that's exactly what we're seeing now with Diablo III. We know how frustrating it can be to become the victim of account theft, and as always, we're dedicated to doing everything we can to help our players keep their Battle.net accounts safe -- and we appreciate everyone who's doing their part to help protect their accounts as well. You can read about ways to help keep your account secure, along with some of the internal and external measures we have in place to help us achieve our security goals, at our account security website here: www.battle.net/security.
We also wanted to reassure you that the Battle.net Authenticator and Battle.net Mobile Authenticator (a free app for iPhone and Android devices) continue to be some of the most effective measures we offer to help players protect themselves against account compromises, and we encourage everyone to take advantage of them. In addition, we also recently introduced a new service called Battle.net SMS Protect, which allows you to use your text-enabled cell phone to unlock a locked Battle.net account, recover your account name, approve a password reset, or remove a lost Authenticator. Optionally, you can set up the Battle.net SMS Protect system to send you a text message whenever unusual activity is detected on your account, keeping you aware of important (and possibly unwanted) changes.
For more information on the Authenticator, visit http://us.battle.net/support/en/article/battle-net-authenticator-faq
For more on the Battle.net Mobile Authenticator, visit http://us.battle.net/support/en/article/battle-net-mobile-authenticator-faq
For more on Battle.net SMS Protect, visit http://us.battle.net/support/en/article/battlenet-sms-protect
We also have other measures built into Battle.net to help protect players. Occasionally, when Battle.net detects unusual login activity that differs from your normal behavior -- such as logging in from an unfamiliar location -- we may prompt you for additional information (such as the answer to one of your security questions) and/or require you to perform a password reset through the Battle.net website. World of Warcraft players might be familiar with this security method already, and Diablo III players may begin to encounter it as well.
As always, if you think you've been the victim of an account compromise, head to the "Help! I've Been Hacked!" tool at http://us.battle.net/en/security/help for assistance.
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